Information for Landlords

• Quality tenants, fast – proactive marketing and pre‑matching to our tenant pool.
• Compliance handled – Right to Rent, deposit registration (DPS), and legally compliant ASTs.
• Prompt payouts – rent transferred to you within 5 working days of receipt.
• 24/7 maintenance reporting – tenants can log issues any time; we coordinate repairs.
• Dedicated property manager – one point of contact who knows your property.
• Transparent communication – online portal for statements, documents and updates.
• Regular inspections – quarterly maintenance checks with clear reports.

Next Step after you register: we’ll give you a quick call to understand your current situation, goals and timelines, then agree the right plan (Let Only or Fully Managed).

Let Only (Tenant‑Find)

For landlords who are happy to manage day‑to‑day but want help sourcing the right tenant.

What’s included

• Comprehensive tenant referencing (credit, affordability, employment/landlord checks)
• High‑visibility marketing on the Homespot website, SpareRoom and affiliate sites
• Our specialist Tenant Sourcing Service for proactive outreach
• Prominent “To Let” board (where appropriate)
• Right to Rent checks
• Preparation of a legally compliant AST (e‑signed)

We find and reference the tenant, complete the setup and hand over for you to manage.

Fully Managed

For a truly hands‑off experience — we handle everything from marketing to move‑out.

Everything in Let Only, plus

• • Rent collection and payment to you within 5 working days
  • Deposit registration with the Deposit Protection Service (DPS)
  • Day‑to‑day tenant communication and issue resolution
  • Maintenance & repairs arranged via vetted contractors (with 24/7 reporting for tenants)
  • Quarterly inspections with actionable reports
  • Ongoing legislation updates from our expert team
  • Online landlord portal for statements and key documents

Comparison at a Glance

• Discovery call – we learn your goals, timelines and property details.
• Rental appraisal – pricing guidance based on demand and comparables.
• Compliance review – we confirm what’s needed (EPC, Gas Safety, EICR, alarms, licensing) and can arrange anything missing.
• Marketing launch – professional photos, standout listing copy, and proactive outreach to pre‑qualified tenants.
• Enquiries & viewings – we manage all interest, conduct accompanied viewings and provide feedback.
• Referencing & selection – thorough checks, guarantors where required, and your final approval.
• Tenancy setup – AST issuance and e‑signing, deposit handling (DPS), first rent collection.
• Move‑in – inventory, check‑in logistics, utilities info and welcome pack.
• Ongoing management (Fully Managed) – rent collection, maintenance, inspections, renewals and compliance tracking.

Use this as a quick guide; we’ll advise you based on your property type and location.

• EPC – valid Energy Performance Certificate (currently minimum E rating, subject to change).
• Gas Safety Certificate (annual, where applicable).
• Electrical Installation Condition Report (EICR) – typically every 5 years or as advised.
• Smoke & CO alarms – installed and tested to current regulations.
• Right to Rent checks – completed before tenancy start.
• Deposit protection – registered with DPS and Prescribed Information served within legal timeframes.

• Transparent fees – clear schedule agreed up‑front (insert your headline rates here: e.g. Let Only: Equivalent to One Months Rent; Fully Managed: 8%).
• Payouts – rent sent to your nominated account within 5 working days of receipt.
• Statements – monthly rent statements via the online portal.
• Maintenance float – optional float held for minor works (set your preferred amount).
• Authorisation limits – we’ll agree a threshold above which we’ll always seek approval.

• 24/7 tenant reporting via our online system; we triage and allocate vetted contractors.
• Clear updates – you’ll receive progress notes, quotes where needed, and completion confirmations.
• Quarterly inspections – condition checks with photos and recommendations to protect asset value.
• Emergency response – health & safety issues prioritised; we act within agreed authority to prevent damage.

• Collection & reconciliation – we collect rent, reconcile payments and chase any late balances.
• Late payment process – staged reminders and proactive communication with tenants/guarantors.
• Pre‑action steps – if arrears persist, we’ll guide you on formal routes (e.g., Section 8) and liaise with solicitors if needed.

We always aim to resolve issues early and amicably to avoid escalation and voids.

• Fixed‑term renewal or periodic – tailored to market conditions and your goals.
• Rent reviews – evidence‑based guidance and compliant notices where applicable.
• Check‑out & deposit – fair wear‑and‑tear considered; deposit claims supported with inventory evidence.
• Void minimisation – marketing planned ahead of end dates to maintain continuity.

• First‑time / accidental landlords – step‑by‑step support.
• Portfolio landlords – scalable processes and consolidated reporting.
• Overseas landlords – time‑zone friendly communication; compliance for non‑resident landlords.

This page is for general guidance only and does not constitute legal advice.